Services

We help you get started
so you can focus on what you do best.

Our journey is easy, educational, and supportive. It is our goal to delight our customers because we value your loyalty.

Whether you’re looking for a Turnkey solution or prefer to do it yourself with our Fast Track Startup Workshop, we have a plan to ensure your success.

    Overview

    Our data center services are designed to simplify deployment, reduce costs, and address your key concerns and challenges. You get peace of mind knowing your solution will get the care required to always operate at optimal levels.


    By using our service, you'll benefit in time savings, people productivity, and cost savings. Most of all, you'll have confidence knowing our services follow a methodological, documented process to eliminate any risk in deployment.  Whether on premise or in the cloud, your solution is validated for accuracy.


    These services ensure your data center management solution is established in ways that ease your data center operations to meet your business requirements.  This is accomplished through knowledge transfer, consideration to best practices, and quality training.

    Fast Track Startup Workshop

    • The Fast Track Startup Workshop provides a dedicated Schneider Electric certified engineer to work with you, side by side, to configure your system and educate you on Data Center Expert, Data Center Operation, and associated modules.


      We recognize your need for start-up instruction, and offer this hands-on workshop that provides basic configuration, guidance, and training so you can quickly recognize the true value of the software.

    Turnkey

    • Our Turnkey solution offers a phased project approach that is customized to your individual needs. We'll provide a project manager to lay the foundation, review the deliverables, and manage the deployment for your data center management solution.


      When the service is complete, you'll be able to open the tool set to manage your data center either in the cloud or on premise. The application registration will be established, and you'll be free to focus on your core data center management needs.

    Installation and Configuration

    Whether on premise or in the cloud, our installation and configuration services ensure you get the most value from your new investment by quickly and precisely configuring the DCIM software to reflect your unique, as designed, data center environment.


    Upon completion, you will have an accurate graphical representation of your data center in the tool set, and greater visibility to help you improve availability and increase your ROI.

    Install

    • All software products are installed correctly by a highly skilled field service engineer and are quickly ready for use in your dynamic data center

    Configure

    • Configures the system quickly and precisely to emulate your unique data center so you can make critical decisions that will save you time and money

    Support and Maintenance

    Maximize the value of your StruxureWare for Data Centers solution with our 1-Year and 3-Year Software Support & Maintenance Contracts. This is the most cost effective and convenient way to access the latest updates and technical support.


    Our Preventative Maintenance plans provide the best protection for your DCIM solution by offering remote and on-site visits from a Certified Software Engineer dedicated to review, analyze, detect, and prevent system failures while optimizing the use of the DCIM tool.

    Support

    • Ensures you stay up to date with the latest software releases and technical support

    Preventive maintenance

    • Grants on-site visits to review, analyze, detect, and prevent system failures while optimizing the use of the DCIM tool

    Education

    Get the most from your investment by learning operational skills and best practices for your configured data center software solution. Our trainers have broad data center knowledge, deep technical skills, and experience in industry best practices. Our training helps you maximize your investment in the DCIM Software products.


    Human error is the number one cause of down time in the data center. Our training is designed to take your staff to a new level. We will teach you to be administrators by increasing your knowledge base, understanding, and ability to interface with the product so you can monitor and manage your DCIM solution.

    Hands-on training

    • Offers hands-on training on key features, operational skills, and best practices, so you get the most from your DCIM.

    Increase knowledge

    • Increase your knowledge base, understanding, and ability to interface with the product so you can monitor and manage your DCIM solution.

    Integration

    Improve operational efficiency by linking together different computing systems and software applications, both physically or functionally, to act as a coordinated whole. Our DCIM integration service offers value with a unique, repeatable integration approach that aligns technology, people, and process.


    Planning, managing, and designing the integration of external data into your existing enterprise software or system requires in-depth knowledge of the software architecture. Our team of highly talented software architects, with broad data center knowledge, deep technical skills, and experience in industry best practices, offers an extensive set of services to maximize your investment in DCIM software products.

    Customized view

    • Offers planning, designs, and project management to integrate StruxureWare for Data Centers software into your existing software or system, providing you with a customized view into your existing applications.

    Best practice

    • Offers the most extensive set of services allowing you to maximize your investment in DCIM Software products.

    Project Management

    Our project managers oversee the customer installation, configuration, integration, customization and enhancement of the solution. This ensures a great customer experience, and software project success by delivering on budget and on time, so you can quickly take advantage of your DCIM solution.


    Single point of contact

    • Provides a single point of contact to oversee the installation, configuration, integration, customization, and enhancement of the DCIM software solution

    Peace of mind

    • You get peace of mind knowing your applications will get the care they need to operate at optimal levels at all times.

    Consulting

    The growing DCIM market requires tools that monitor, manage, measure, and control data center resources including power utilization and energy consumption of IT and facility components.


    Our professional DCIM consultants will assess your organization’s business requirements and data center needs, and provide software recommendations and efficiency improvements based on the assessment.

    Expert Advise

    • Our professional consultant will navigate the confusion and provide expert advice on new emerging technology.

    Recommendations and improvements

    • Assesses your organization’s business requirements and data center needs, and provides software recommendations and efficiency improvements based on the assessment